Cancellation Policy
Cancellations received by Wednesday, December 4, 2024 can choose from two options:
- Receive full credit to use towards an IDEA event within one year.
- Refunded in full, less a $200 cancellation fee.
Cancellation requests received after Wednesday, December 4, 2024 will not be eligible to receive a refund or credit for future event.
Cancellation requests must be submitted to cheryl.idea@districtenergy.org IDEA staff will connect with you upon receipt to verify the options available to you.
If you do not hear back from us within 2 business days of sending your cancellation request, please contact Cheryl Jacques at +1-508-366-9339.
IDEA is not responsible for travel related delays or cancellations due to weather.