Juan Monge, GreenTechMedia
Summary
Delivering electricity to 2.9 million customers in Louisiana, Mississippi, Arkansas and Texas, Entergy is implementing advanced data analytics and internet-of-things technology across all its divisions. We sat down with VP Raiford Smith ahead of our inaugural Grid Edge East forum on April 3.
Smith is leading digital transformation efforts at the Southeastern utility and will join Patty Durand of the Smart Energy Consumer Collaborative at the Duke University campus in Durham, North Carolina to present a case study on how digital tools are helping Entergy revolutionize the customer experience.
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