Emirates Central Cooling Systems Corporation (Empower), the world's largest district cooling services provider, has become the first district cooling company in the region to launch e-registration for its customers. The new online registration service enables new registrants and customers to activate Empower services and create their account with Empower through company’s website www.empower.ae in a safe environment and register. Previously, individual customers, tenants, landlords and real estate development companies had to approach the Company's headquarters or customer service centers, as a prerequisite for registering a project or a property with Empower systems.
Under the current circumstances, company waives this requirement and replaced it with online registration that will enable them to obtain the services and complete transactions remotely through the website with simple and easy steps. The initiative is aimed at Dubai Paperless Strategy that aims at completing the smart transformation and ending the internal and external paper transactions throughout Dubai government departments by 2021 along with achieving the goals of Dubai Smart Initiative that aims to transform Dubai into the smartest and happiest city in the world. Also ensuring the success of the 'Stay Home' campaign on the one hand, and achieving a qualitative increase in the efficiency of its remote working system as part of the precautionary measures to prevent the spread of the Coronavirus (Covid-19).
Empower clarified that, apart from the online registration facility, company has provided a wide range of online services on its website, including viewing, reviewing and payment of district cooling consumption bills, obtaining payment receipts, submitting applications, and updating their data in an easy-to-use and safe environment.