Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of The Executive Council of Dubai, has issued a new resolution whereby the Regulatory and Supervisory Bureau for Electricity and Water of Dubai (RSB) is responsible for regulating the district cooling service sector and billing services in the emirate.
RSB will define the standards and requirements for licensing, set the technical specifications for district cooling systems, regulate the relationship between service providers and the customer, and seek to amicably settle disputes between service providers and the customer, said a press statement issued on Wednesday.
Pursuant to this Resolution No. (6) of 2021, only service providers duly licenced by RSB and other concerned departments are permitted to provide district cooling and billing services in Dubai.
District cooling service providers and billing service providers are required to obtain necessary approvals before installing cooling units and connecting them to district cooling systems. Service providers and billing agents must meet all requirements and provide the equipment necessary to install cooling units, use approved energy-efficient systems and satisfy all safety conditions, said the press statement.
The Resolution also obligates concerned government departments and real-estate developers to provide adequate spaces and pathways for installing district cooling networks.