mid east information
Summary
Emirates Central Cooling Systems Corporation PJSC (Empower), has confirmed noticeable progress in establishing automation and digitization in all its technical and administrative operations with the approaching end of 2022. This has contributed in enhancing performance rates, efficiency level and productivity, reducing costs and expenses, increasing revenue flow, and improving customer experiences to the levels that exceed expectations, the company stated. Empower strengthens its digital leadership as the first district cooling company to implement electronic registration in the region to avail its services, achieving new levels of happiness for individual customers, tenants and building owners, that helps saving time, effort and cost for them, obtaining services and completing related transactions without the need to visit any of its customer service centers or company’s head office.
His Excellency Ahmad bin Shafar, Empower CEO said, “the digital transformation and automation in all operations of the organization are necessary to enhance levels of efficiency and productivity, and thus reduce costs and increase revenue flow, through diversification of services in addition to improving customer experiences. Since its inception, we have anticipated this and invested in digital infrastructure to ensure the automation of all operations in stages.”
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