The Vendor shall provide a cloud-based Software-as-a-Service solution that provides an automated billing system for our District Energy & Cooling customers. This system will replace the current manual process utilizing spreadsheets to determine appropriate monthly billing amounts. The resulting contract will provide Austin Energy with continuous technical and project-based services for all related product maintenance, enhancements, and upgrades.
Vendor must provide application software; professional services, including implementation and training; any required equipment; and ongoing management, monitoring, and support; and must meet the technical and functional requirements described on the solicitation website.
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